We wanted to thank you for being helpful throughout our stay at the Taft Apartments. Even before we arrived, your professionalism and courtesy was apparent and welcome. We had thought that finding a good apartment would be difficult from France, but you went out of your way to make the process manageable by responding very quickly to all our questions, sending us pictures of numerous apartments and making the paperwork painless. Your friendliness, helpfulness and responsiveness made us confident in choosing the apartment sight-unseen from overseas and were a large part of out decision to rent from Taft Apartments, as we were sure that any place that had such a good manager would be an excellent place to live. After our arrival you efficiently and skillfully took care of all our requests, going above and beyond time and time again. You intelligently and quickly solved any problem and went out of your way to be helpful. If, for example, you saw one of us in the lobby and knew that we had a package waiting for us, you flagged us down to give it to us. Because you ran the Taft Apartments so well, it was a pleasure to live here and we heartily recommend the building to all of our New Haven friends. We have never interacted with a better apartment manager than you, or for that matter a better manager in any capacity. We wish you well. Thank you.